The Sheraton Qiandao Lake Resort is situated on a lake. The preferred airport for the hotel is Xiao Shan International. The local attractions include Qiandao Lake, Hangzhou, and the Huangshan Mountain.

The hotel offers services and amenities like express check-in and check-out, doorman, safe deposit boxes, elevators, travel services, laundry/valet service, 24-hours concierge service, luggage storage, scheduled family and supervised children's activities, air conditioned facilities, bellmen/porters, business center, currency exchange, cash machine (ATM), secretarial service, copy/printing service, club level lounge, heated indoor pool, Jacuzzi, spa services, golf course nearby, qiandaohu countyside golf club, and high speed Internet access in business center. The hotel is wheelchair accessible. Pets are allowed in the hotel.

Each guest room is equipped with 42-inch LCD TV with remote control, satellite channels, the Sheraton Sweet Sleeper ? bed, hairdryer, rainforest shower, bathrobes and slippers, separate bath and shower stall, free daily newspaper, wakeup service, radio/alarm clock, iron/ironing board, smoke detectors, safe, refrigerator, 24-hours room service, coffee/tea maker, and mini bar. Rates are based on double occupancy. Charges for extra adults may apply and will be due directly to the hotel.